FAQ

How do I upload my pet’s photo?

You’ll find the upload option on each customizable product page (like Custom Pet Apparel or Custom Mug). Just click “Upload Photo” and select a clear, high-resolution image of your pet.

🐾 Tip: Front-facing photos with good lighting work best!

What kind of products can I customize?

You can currently customize:

  • T-Shirts
  • Hoodies
  • Mugs
  • Tote Bags
  • Blankets
  • Canvases
  • Socks
  • Quote Hoodies

We’re always adding more options, so stay tuned!

How does the “Name Your Price” feature work?

We believe in making custom products accessible — so we let you choose your own price (within a fair range). Just enter what you’re comfortable paying, and we’ll take care of the rest.

It’s our way of giving pet parents more flexibility.

Can I add multiple pets to one design?

Yes! For some products like blankets and canvases, we can feature multiple pets. If you’d like something custom, just drop us a message on the [Contact page] and we’ll make it work.

How long does it take to receive my order?

Processing Time: 3–5 business days (for custom printing)

Shipping Time (India): 4–7 days

International Shipping: 10–15 days (depending on location)

We’ll send you a tracking link as soon as your order is dispatched.

Are your products washable?

Yes! All apparel is machine washable. We recommend:

  • Cold water wash
  • Gentle cycle
  • Do not iron directly on the print

Mugs and blankets are also built to last with daily use.