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FAQ
How do I upload my pet’s photo?
You’ll find the upload option on each customizable product page (like Custom Pet Apparel or Custom Mug). Just click “Upload Photo” and select a clear, high-resolution image of your pet.
🐾 Tip: Front-facing photos with good lighting work best!
What kind of products can I customize?
You can currently customize:
- T-Shirts
- Hoodies
- Mugs
- Tote Bags
- Blankets
- Canvases
- Socks
- Quote Hoodies
We’re always adding more options, so stay tuned!
How does the “Name Your Price” feature work?
We believe in making custom products accessible — so we let you choose your own price (within a fair range). Just enter what you’re comfortable paying, and we’ll take care of the rest.
It’s our way of giving pet parents more flexibility.
Can I add multiple pets to one design?
Yes! For some products like blankets and canvases, we can feature multiple pets. If you’d like something custom, just drop us a message on the [Contact page] and we’ll make it work.
How long does it take to receive my order?
Processing Time: 3–5 business days (for custom printing)
Shipping Time (India): 4–7 days
International Shipping: 10–15 days (depending on location)
We’ll send you a tracking link as soon as your order is dispatched.
Are your products washable?
Yes! All apparel is machine washable. We recommend:
- Cold water wash
- Gentle cycle
- Do not iron directly on the print
Mugs and blankets are also built to last with daily use.